Privacy Policy — CareGap, Inc.
Last Updated: April 17, 2025
CareGap, Inc. ("CareGap," "we," or "us") provides services through partnerships with healthcare providers and laboratories. This Privacy Policy describes how we collect, use, and share information about you when you use our websites, apps, services, and interact with us (collectively, the "Services").
Contents
- Collection of Information
- Use of Information
- Sharing of Information
- Advertising and Analytics Services
- International Transfers
- Your Choices
- Your California Privacy Rights
- Additional Disclosures for Europe
- Contact Us
Collection of Information
We collect information you provide directly, such as when you:
- Create an account or register a testing kit
- Submit health data via forms, chat, or messaging
- Communicate with us or our partners
We also collect:
- Test data and lab results linked to your account
- Device, usage, and activity information through cookies or similar technologies
- Information from third-party providers and labs
Use of Information
We use your information to:
- Process and deliver test results
- Provide customer support and service updates
- Improve, personalize, and analyze our Services
- Market relevant offerings (subject to consent)
- Ensure compliance with legal and safety obligations
Sharing of Information
We may share your personal information with:
- Labs and licensed providers to process your tests
- Vendors supporting our operations (e.g., IT, payment, shipping)
- Partners for co-marketing or research with your consent
- Legal authorities, as required
- Affiliates, successors, or acquirers of our business
Advertising and Analytics Services
We may work with third-party services to track usage and deliver targeted ads. You may opt out of interest-based advertising through the platforms you use.
International Transfers
Your data may be processed outside your country of residence. We ensure appropriate safeguards are in place as required by law.
Your Choices
- You may update or delete account info at any time
- You may opt out of marketing communications
- Disable cookies in your browser settings
Your California Privacy Rights
If you reside in California, you may request access, deletion, or opt out of the sale of your personal data. To exercise these rights, contact us at support@caregap.io.
Additional Disclosures for Europe
Residents of the EEA, UK, or Switzerland have additional rights under GDPR, including the right to access, correct, or request deletion of your data. Contact us to exercise these rights.
Contact Us
If you have any questions, reach out to us: