HEALTHCARE INFRASTRUCTURE, UNDER YOUR BRAND

Order Quest labs from your app. Build on CareGap.

LabLink connects your product to Quest Diagnostics: order tests and receive Quest's results through one API, with client, cash or insurance billing. Your sandbox opens when you create an account, before any payment.

Running a donor program, or need an app built? Book a demo.

Built on CareGap diagram

PRODUCTS

Infrastructure you can build on

Each CareGap product solves one hard part of delivering care — built for protected health data, and under your brand.

LAB ORDERING

LabLink

Order Quest Diagnostics lab tests and receive Quest's results in your own app through one API. Bring your existing Quest account or start a new one, and bill the client, the patient or the patient's insurance.

  • ✓ Live Quest interface, sandbox in minutes
  • ✓ Client Bill, Patient Cash and Patient Insurance
  • ✓ HIPAA-compliant patient records, BAA included
  • ✓ Published pricing and a developer API with sandbox

DONOR PROGRAMS FOR TISSUE AND BIOBANKS

EasyDonor

Run your living-donor program end to end — sign-up, screening and eligibility, consent, collection, results, compensation and the records your quality system needs — so your team can focus on the science.

  • ✓ Donor eligibility programs built around your bank
  • ✓ A donor portal and a staff console, under your brand
  • ✓ Live today with Muse Bio
  • ✓ Scoped and priced to your program

Building something else in healthcare? Tell us about it — more products are on the way.

START BUILDING

Ordering Quest labs from your software

Guides for developers and the teams evaluating LabLink, from the first sandbox order to handling results.

How It Works

01

Brand Everything

Own the experience throughout the entire healthcare journey.

02

Deploy fast, securely and at scale

Build on infrastructure designed to connect to the systems you already use.

03

Give every player in the journey a view

Program-level metrics, clinical views and patient portals at your fingertips.

What We Provide

Custom Branding

Deliver a fully branded experience from kit packaging to online result portals—your brand front and center, always.

Views For Everyone

Access different views for patients, healthcare providers, and your team—each tailored for clarity and impact.

Seamless Lab Integrations

Connect your existing relationships or tap into our healthcare network for fast, accurate results.

Custom Reporting

We tailor reports to your tone, format, and audience—ensuring consistency across every touchpoint.

End-to-End Logistics

From fulfillment to sample shipping and processing, we handle the logistics so you can focus on customer experience.

Secure & Compliant

HIPAA-compliant, fully encrypted workflows that keep your customer data safe and trusted.

Who We Work With

Quest Diagnostics Lumen UpShiftHR InfinitiHR Muse Bio Getlabs Nutrivue Thorne Tru Niagen Tachin.ai TRD

Frequently Asked Questions

What does CareGap do?

CareGap builds healthcare infrastructure that companies deliver under their own brand. LabLink connects your product to Quest Diagnostics for lab ordering and results. EasyDonor runs living-donor programs for tissue banks and biobanks. The CareGap build team can also design and build a branded app or portal on top of them.

How do I start with LabLink?

Create an account at lablink.caregap.io. Your sandbox opens right away, before any payment, so you can build against the API with synthetic data. Going live takes a signed Platform Agreement and BAA, onboarding, a verified ordering provider and a Quest subaccount. See the first sandbox order walkthrough.

Can everything be branded to my company?

Yes. LabLink runs behind your own app, so intake, results and patient communication carry your brand. Each EasyDonor program is built around the bank's own criteria, forms and brand.

How is pricing set?

Each product has its own pricing. LabLink pricing is published in full on the LabLink page. EasyDonor programs and custom builds are scoped and priced to your goals. LabLink pricing.

Can it integrate with my systems?

LabLink is a REST API with separate sandbox and production environments and signed webhooks, documented publicly with an OpenAPI spec. For EasyDonor or a custom build, we scope the integrations with you. LabLink API docs.

How is patient data handled?

On HIPAA-compliant infrastructure, under a BAA. Patient data is retained under the organization that created it, and CareGap never sells it.

Ready to build?

Developers can start in the LabLink sandbox today. For EasyDonor, a custom build, or help scoping LabLink, book a time with us.