EASYDONOR BY CAREGAP · FOR TISSUE BANKS AND BIOBANKS

Your living-donor program, run end to end. You focus on the science.

EasyDonor handles donor acquisition, eligibility and retention: sign-up, screening, consent, collection, results, compensation and the records your quality system needs. We build it around your eligibility criteria, your forms and your brand.

Live with Muse Bio Built to your eligibility program Donor portal and staff console

The science is the hard part. The donor program should not be.

Working with living-donor tissue means finding donors, screening them against your criteria, consenting them, getting samples collected and tested, telling them their results, paying them and bringing them back — and keeping a record of every step that stands up to review.

Most banks run that on spreadsheets, inboxes and paper forms. EasyDonor puts the whole program in one place: a donor portal for the people giving, and a console for the team running it.

THE DONOR PORTAL

Every step of the donor journey

Donors sign up, qualify, consent, collect and get paid in one portal, under your brand. Run more than one program side by side, each with its own steps and compensation.

1

Sign up and pre-screen

Donors register and answer your pre-screening questions before anyone on your team spends time on them.

2

Screen and defer

A health questionnaire scored against your risk factors, with deferrals applied automatically and consistently.

3

Consent, e-signed

Your consent forms signed in the portal and saved as signed PDFs, including HIPAA authorization where you need it.

4

Book the interview

Donors book their eligibility interview themselves, and it lands in your team's queue.

5

Collect at home

At-home collection kits with tracking, a pre-shipping checklist and sample-storage times captured from the donor.

6

Blood draw, their way

An at-home draw through Getlabs mobile phlebotomy, or a walk-in at a Quest patient service center. The lab requisition is generated for you.

7

Results, released by you

Donors see their lab report only after your staff review and release it — with a referral letter when there is a finding.

8

Paid, and back again

Compensation by e-gift card, tracked thank-you shipments, repeat donations by round, and reminder emails timed to each donor.

THE STAFF CONSOLE

One place for the team running the program

Your coordinators, scientists and admins see what needs doing next, and every donor's full record in one view.

Work queue by role

Interviews to run, results to review, kits to ship — sorted into buckets for the person whose job it is.

The full donor record

Eligibility interview, reconfirmation, eligibility determination and chain of custody, recorded on each donor.

Results review and release

Nothing reaches a donor until your staff have reviewed it and chosen to release it.

Incidental findings

A guided workflow with a contact ladder, a notification script and a referral packet, so positive results are handled the same way every time.

Program and eligibility controls

Open or close sign-ups by program and by state, and set temporary or indefinite deferrals per program.

Kits and compensation

Outbound and return tracking for every kit, lost-kit reports from donors, and gift card delivery you can see and resend.

Outreach and retention

Email outreach to donors from the console, and automatic reminders that respect quiet hours in each donor's time zone.

Reporting

Funnel analytics and KPI tiles, a cohort explorer for ad-hoc questions, and CSV exports of donors and forms.

Staff roles

Admin, coordinator, scientist and read-only roles, with invite-only access and multi-factor authentication.

Built for your quality system

EasyDonor is built for banks working under FDA 21 CFR Part 1271 donor eligibility requirements. Your SOPs and forms drive the workflow, not the other way round.

Your forms, versioned

Your eligibility, chain-of-custody, reconfirmation and incidental-finding records, with each record kept against the form revision it was filed under.

An audit trail

Staff actions are written to an audit log built for HIPAA audit controls.

Locked down by default

Multi-factor authentication, automatic logoff after inactivity and enforced password policy, for donors and staff.

State rules, per program

Sign-ups and reporting steps configured to the states where you collect.

EasyDonor supports your quality system and your team's work. Donor eligibility determinations, and responsibility for them, remain with your bank.

A donor program built around yours

Every bank's eligibility criteria are different. We build EasyDonor to your program rather than asking you to fit ours.

01

Map your program

Your eligibility criteria and risk factors, SOPs and forms, collection methods, compensation and the states you collect in.

02

We build it

Your donor portal and staff console, in your brand, configured to your screening, consent and collection steps.

03

Launch and grow

Open sign-ups, run donors through, and add programs and states as you go.

Muse Bio

LIVE TODAY

Muse Bio runs its donor program on EasyDonor

Muse Bio's donors sign up, screen, consent, collect at home, book blood draws and get paid through EasyDonor, while Muse Bio's team runs eligibility, results and incidental findings from the staff console.

Visit mycells.bio →

Questions banks ask

Is EasyDonor off the shelf?

No. We build a donor eligibility program tailored to your bank: your criteria, your forms, your collection methods and your brand, on the EasyDonor platform.

Who is EasyDonor for?

Tissue banks and biobanks that work with living donors and want to spend their time on the science rather than on donor acquisition, eligibility and retention.

Does EasyDonor make eligibility determinations?

It screens donors against your risk factors, applies your deferrals and records the determination on your forms. The determination itself, and responsibility for it, stays with your bank's staff.

How do donors give samples and blood?

Donors can collect at home with a tracked kit. For blood draws they can book an at-home draw through Getlabs mobile phlebotomy or walk in to a Quest patient service center, and the lab requisition is generated for you.

How are donors compensated?

By e-gift card, with delivery your team can track and resend. Thank-you shipments are tracked too. Compensation can differ by program.

How do donors hear from you?

By email: status updates, results notices and reminders timed to each donor and sent only during waking hours in their time zone. Donors can unsubscribe without logging in.

How is donor data protected?

EasyDonor is built with HIPAA safeguards: multi-factor authentication, automatic logoff after inactivity, enforced password policy, role-based staff access and an audit log of staff actions.

Who uses EasyDonor today?

Muse Bio runs its donor program on EasyDonor. You can see the donor side at mycells.bio.

How much does EasyDonor cost?

Each program is scoped and priced to your bank. Book a demo or email sales@caregap.io and we will walk through your program.

Let us run the donor program

Tell us about your bank and your eligibility criteria, and we will show you what your program looks like on EasyDonor.